The Manage Members feature is within the Membership group of features in the Control Panel. It lets you add, remove, inspect, and update members in your digital workplace.
Sections in this article:
Features
The Manage Members area has several features and tools to help you update and keep track of people in your digital workplace.
Members
The Members section of the Manage Members pane shows the number of members that are currently part of your digital workplace and details on each member account. You can sort the member list by last name, last login, or the date they were added to the digital workplace (Member Since). Members icons beside their names help you differentiate between member types:
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Globe: Members who have authenticated with Igloo authentication using an email.
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Person: Members who have authenticated with Igloo authentication using extended access without an email.
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Lock: Members who have authenticated with LDAP authentication.
Last Login and Member Since values are specific to a member's account. If a member signs into another digital workplace, the Last Login value will reflect this login time. The Member Since value is the date that the member's account was first created in any digital workplace.
The Last Login value indicates the last time a session was created for a member. The creation of a session occurs when a member signs into a digital workplace. However, sessions can vary in length. As a result, this value is not an accurate measure of digital workplace activity.
Indicator for LDAP Authentication delegation
If your digital workplace uses LDAP Authentication, members on the Manage Members page will have a lock icon next to their name indicating that the member has signed in to your digital workplace with their LDAP Authentication credentials. You may still see members with the
globe or
person icons as they haven't authenticated with LDAP yet.
Once a member has signed in to your workplace using LDAP Authentication, their authentication credentials become controlled by LDAP Authentication, and they can no longer change their Igloo Authentication password themselves. If these members would like to change their Igloo Authentication password, they must contact their workplace administrator to trigger a password reset for Igloo Authentication.
Profile details
Selecting the name of any member will open a page detailing their profile information and group membership. Here, you can update their profile information and photo, and add or remove them from groups.
Reset a member's password
See Resetting a member's Igloo password for details about resetting a member's password.
Change emails
See Changing a member's email address.
Revoke Members
You can revoke members' access to your digital workplace through the Manage Members area. Revoked members will immediately have their access to your digital workplace terminated and be removed from all groups. Additionally, they will not be able to send messages to members of your digital workplace and will no longer receive email notifications from subscriptions and broadcasts. However, their account is not deleted. All their contributions and activity in the digital workplace are preserved for your records. See Revoking users from a digital workplace.
Search Members
You can search for members of the digital workplace in three ways. You can type the member name in the search dialog, filter by the first letter of the last name, or filter by group. Typing a name or email address in the search field will show some quick results. Pressing Enter when searching, or applying any of the group or letter filters will update the list of members displayed on the left.
Export Member List
You can export a list of members in your digital workplace into a CSV file and save it to your computer. The CSV lists the names, emails, profile fields, group memberships, and last visit of all current members of your digital workplace. See Exporting the member list for instructions on how to download this file.
Invite Members
Invitations are one of the ways you can add people to your digital workplace. See the Inviting users to your digital workplace article for instructions.
Add Members
The Add Members link opens a form where you can quickly add individual members to your digital workplace. The form requires a first and last name, an email address, and a password. You can also assign group membership here. The new member will not receive any notification of being added. You will need to inform them of their login information. See Adding a member to the digital workplace.
Bulk Member Upload
The Bulk Upload feature allows you to add or update members in bulk using a CSV-formatted file. The member's name, email, profile information, and group memberships can be included. See Bulk Upload for more information.
Bulk Member Revoke
This feature allows you to remove members of your digital workplace in bulk by providing a list of emails of those to be revoked. See Revoking users from a digital workplace.
Frequently asked questions
If a member has been revoked, what happens if you create a new member with the same email address?
Adding a member with the same email address as one that has been previously revoked will return the same member to the digital workplace. They will have the same password and profile information as before, but group membership will need to be updated. If you have a new member with a duplicate of an old address, contact Igloo Support for assistance.