Groups

Use groups to help organize members of a digital workplace. There is no limit to how many groups can exist in a digital workplace, and members can belong to more than one group. Groups make it easier to apply and manage access levels, roles, and notifications in bulk instead of for each member.

Sections in this article: 

Types of groups

There are three types of groups:

  • Member Groups: Use to organize members of a digital workplace. Enterprise and workplace administrators and users in groups with the appropriate roles can manage these groups.
  • Space Groups: Use to organize members of a space. Enterprise, workplace, and space administrators, and users in groups with the appropriate roles can manage these groups.
  • System Groups: Default groups that all workplaces and spaces have. These include:
    • Workplace - All Members group: Adding a user to a digital workplace also adds them to this group. Revoking a user from a digital workplace removes them from this group and all other groups where they were members. 
    • Workplace - Administrators group: Making a user a workplace administrator adds them to this group. These users are in charge of managing the digital workplace. Membership in the Administrators group overrides all access rules. If users need specific administrative powers, consider using roles. 
    • Space - Members group: Every space has its own space members group. Adding a user to a space group or making them a space administrator also adds them to this group. Users can be directly added to this group. 
    • Space - Administrators group: Every space has its own Administrators group. Making a user a space administrator adds them to this group. These users are in charge of managing their space.

Create and remove groups

Enterprise and workplace administrators and members in a group with the Manage Member Groups role can create and remove new member and space groups using the Manage Groups page of the Control Panel.

Space administrators can create and remove new space groups using the Manage Member page of the Space Administration Panel. 

Manage group membership

Users cannot directly join groups and must be placed in groups by administrators or by applying to join spaces with Join Requests turned on.

Add or remove members from groups in the following ways:

Group management method Add Remove Who can use this
Manage Groups page of the Control Panel
✔
✔
  • Enterprise administrators
  • Workplace administrators
  • Manage Members Group role 
    • Cannot add users to administrator groups
Member's page accessed from the Manage Members page of the Control Panel 
✔
✔
  • Enterprise administrators
  • Workplace administrators
  • Combination of Manage Member Groups and Revoke Members roles 
    • Cannot add users to spaces unless they are also an administrator of the space
    • Cannot add users to the workplace administrator group
Bulk Upload
✔
✔
  • Enterprise administrators
  • Workplace administrators
  • Perform Bulk User Uploads role
ILST
✔
✔
  • Enterprise administrators
  • Workplace administrators
Adding users to the digital workplace with the Add Members feature.
✔
✖
  • Enterprise administrators
  • Workplace administrators
  • Combination of Manage Member Groups and Add Members Role
    • Cannot add users to Spaces unless they are also an administrator of the space
    • Cannot add users to the workplace Administrators group
Adding users to the digital workplace with Invitations
✔
✖
  • Enterprise administrators
  • Workplace administrators
  • Combination of Manage Member Groups and Manage Invitations role
    • Cannot add users to spaces unless they are also an administrator of the space
    • Cannot add users to the workplace Administrators group
Manage Members page of a Space Administration Panel
✔
✔
  • Enterprise administrators
  • Workplace administrators
  • Space administrators