Turn on anonymous commenting to allow non-members of your digital workplace to post comments. After enabling this option, you can toggle it on for specific channels.
Sections in this article:
- Considerations
- Who can do this?
- Turn anonymous commenting on in a digital workplace
- Turn anonymous commenting on for a channel
Considerations
-
Channels that support anonymous commenting:
- Public Registration: You must set public registration to Open before anonymous commenting can be turned on.
-
Access to content: Non-members can only access content and locations with an anonymous access rule set to View-Only. In addition to turning on anonymous commenting, you should verify that non-members can access the location.
-
Moderation: To keep discussions relevant and appropriate, consider moderating comments.
- If you only want anonymous comments to require approval, use the optional Require anonymous comments to be approved by author when configuring anonymous commenting on a channel. Content authors receive an email notification when an anonymous comment requires a review. Like comment moderation, the author can access outstanding items from the channel's Manage page or the comment section itself.
- If you want all comments to require approval, turn on and configure comment moderation on the channel.
- Recruitment: After posting a comment as an anonymous user, the user receives an email notification thanking them for their post and encouraging them to join the digital workplace by providing a link to create an account. Depending on your public registration settings, the user's join request may require approval or be auto-approved. The Public Activity page records anonymous activity in the digital workplace. From this page, you can select Send Invitation to invite a user to join your digital workplace.
Who can do this?
Turning anonymous commenting on in a digital workplace (a requirement for channels):
- Enterprise administrators
- Workplace administrators
Turning anonymous commenting on for a channel:
- Enterprise administrators
- Workplace administrators
- Space administrators (within their space)
- Members with at least Edit access
Turn anonymous commenting on in a digital workplace
Before you can turn anonymous commenting on for channels, you must turn anonymous commenting on throughout your digital workplace.
- On the Userbar, select Control Panel.
- Under Overview, select Public Activity.
- Under Anonymous Commenting, toggle the option Enable anonymous commenting throughout the entire website to turn anonymous commenting on or off.
- Select Save.
Turn anonymous commenting on for a channel
After turning anonymous commenting on in your digital workplace, you can then turn it on for specific channels.
- Go to the channel.
- Select Actions button and choose Settings.
- In the Anonymous Commenting section (in Forum channels, this section is called Anonymous Replies), select Yes to turn anonymous commenting on, or No to turn it off.
- (Optional) Select Require anonymous comments to be approved by author if you want anonymous comments to be reviewed and approved before they are posted.
- Select Save.
After turning anonymous commenting on, update the anonymous access rule for this channel to View-Only; otherwise, non-members cannot view it.