Following channels and content in the app

In the Igloo Mobile app, you can follow channels and content to receive notifications about them. Notifications generated from followed channels and content will appear in the Feed tab of the app.

Sections in this article: 

Considerations

  • Notifications:
    • When you subscribe to content using the app, the subscription will have a frequency of Instant.
    • You can control whether you receive email and push notifications for these subscriptions in addition to notifications in the Feed tab; see Managing your push and instant subscription email notifications in the app.
    • When subscribed to a channel, you will receive notifications when:
      • New content is added to the channel.
      • Edits are made to the channel.
    • When subscribed to content, you will receive notifications when:
      • Edits are made to the content.
      • Comments are made to the content.
      • The content is moved to a different channel.
  • Favoriting: If you want to monitor a channel but don't want to follow it and receive notifications, you can Favorite it to make it accessible from the Favorites tab.

Who can do this?

  • Any digital workplace member

Follow channels and content

Before you can follow a channel, you need to be able to navigate to it: 

  • Navigating to a channel using search: While viewing any tab other than the Web tab:
    1. Tap  Search.
    2. Enter the name of the channel that you want to follow.
    3. Tap Search or tap any recent search suggestions to perform a search.
    4. (Optional) If the search defaults to the People tab, tap Content to view those results.
    5. Tap a search result to go to it. 
  • Navigating to a channel through its content: While viewing content on the channel you want to favorite, tap the channel name at the top of the app to navigate to the channel. 

Select  Ellipsis while on a channel or content to display follow options. When on content, you can choose to follow the current content and/or the channel where that content resides.

Following a channel from a post.