Igloo mail server information

The table below outlines Igloo mail server information for Azure Canada, Azure EU, Azure US (live production), and Azure Canada and Azure US preview environments. 

If you need clarification on which environment your digital workplace resides in, contact Igloo Support.

Sections in this article:

Mail server information

Digital workplace (production)

Address Type Value
IP
  • 13.71.166.215
  • 40.85.203.99
  • 52.156.7.234
  • 52.138.15.33
SPF record
  • TXT     v=spf1 ip4:13.71.166.215 ip4:40.85.203.99 ip4:52.156.7.234 ip4:52.138.15.33 ~all
MX record
  • p-ca-mail1.igloodigitalworkplace.ca: 13.88.235.113
  • p-ca-mail2.igloodigitalworkplace.ca: 13.88.235.113
Azure Canada
Address Type Value
IP
  • 51.124.226.81
  • 20.107.83.133
SPF record
  • TXT     v=spf1 ip4:51.124.226.81 ip4:20.107.83.133 ~all
MX record
  • p-eu-mail1.eu-igloodigitalworkplace.com: 20.31.104.220
  • p-eu-mail2.eu-igloodigitalworkplace.com: 20.31.104.220
Azure EU
Address Type Value
IP
  • 40.123.53.99
  • 40.123.53.216
SPF record
  • TXT     v=spf1 ip4:40.123.53.99 ip4:40.123.53.216 ~all
MX record
  • p-us-mail1.igloodigitalworkplace.com: 52.232.178.23
  • p-us-mail2.igloodigitalworkplace.com: 52.232.178.23 
Azure US

Digital workplace preview

Address Type Value
IP
  • 52.229.93.255
SPF record
  •  TXT     v=spf1 ip4:52.229.93.255 ~all
MX record
  • v-ca-mail1.us-igloopreview.com: 52.229.93.255
  • v-ca-mail2.us-igloopreview.com: 52.229.93.255
Azure Canada Preview
Address Type Value
IP
  • 52.151.36.23
SPF record
  • TXT     v=spf1 ip4:52.151.36.23 ~all
MX record
  • v-us-mail1.us-igloopreview.com: 52.151.36.23
  • v-us-mail2.us-igloopreview.com: 52.151.36.23
Azure US Preview

Use these values

IP address

Allowlist the appropriate environment's IP addresses on your organization's mail server to ensure that emails from your digital workplace don't get blocked. 

SPF record

The SPF record deals with emails coming out of your digital workplace. You should add this record to the domain from which your workplace's emails come. If your workplace's emails originate from igloocommunites (the default), you do not need to do anything regarding the SPF record.

MX record

The MX record deals with emails coming into your digital workplace. You should only apply it if you are not using a CNAME for your digital workplace's domain.

Safe sender list

Consider adding your workplace's email domain to your organization's email client's safe sender list (Outlook | G Suite) to avoid emails being sent to a junk folder. Contact your organization's IT administrator about applying these settings.

DKIM

Your digital workplace supports DKIM. When performing a domain mapping, Igloo ensures that the domain's email configuration has DKIM turned on.

Igloo only provides a public key. To find this, enter the following using your device's command line interface:

nslookup -type=txt
igloo._domainkey.igloodigitalworkplace.com

The value of the public key is the p= value.

DMARC

DMARC is not currently supported.