Posting comments

Engage with content and other users by posting a comment. Comments can be posted on all content types in a digital workplace using the browser, email, or mobile app.

Sections in this article: 

Considerations

  • Replying to comments (threaded comments): In addition to commenting on content (first-level comments), users can reply to comments on blog articles, files, calendar events, forum posts,  microblog posts, and wiki articles.
    • Second-level comments: Replies to a first-level comment automatically append an @mention to the author of the original comment before the reply text, and be indented from the original comment to indicate a new thread of discussion.
    • Third-level comments: Replying to a second-level comment behaves in the same way as a second-level comment. However, replies to third-level comments do not create additional commenting levels and are instead posted as third-level comments. 
  • Comments are turned off: When comments are turned off, the message "Sorry, comments are closed" will be displayed below the content.
  • Moderated comments: Some channels may have comment moderation turned on. These channels require a moderator to review and approve new comments before they appear in the comments section. Comments in a review state are visible to the poster with the message, "This comment is waiting for approval."

  • WYSIWYG (What you see is what you get) editor: Comments use the WYSIWYG editor. In addition to basic text formatting, the editor also gives tools to include images, gifs, and videos in comments. 

  • @Mentions: If information may be relevant to another member who is not currently following the content, including an @mention in a comment will send them a notification.
  • Automatic following content: By default, posting a comment or reply in the comment section of content automatically subscribes a member to instant notifications from that content. An administrator can modify this behavior from a channel's Subscriptions page. Alternatively, members can turn off automatic subscriptions from the Subscription Settings area on their Subscriptions page.

Who can do this?

  • Enterprise administrators
  • Workplace administrators
  • Space administrators
  • Digital workplace members with Read, Edit, or Full access to the content
  • If anonymous commenting is turned on, anonymous users with View-Only access to the content 

Post a comment

Comment on blog, calendar, file, forum, and wiki content

While viewing the content you want to comment on:

  1. Scroll to the bottom of the page.
  2. In the Comment tab's WYSIWYG editor, enter a comment; or Reply on a comment to start a new discussion thread and enter your comment. 
  3. (Optional) Select Attach file to add an attachment to your comment. A security scan will automatically run to ensure the safety of your content. After the scan is complete, you will see a color-coded text indicating the file's status:
    • Green: "The file is safe to upload."
    • Yellow: "Scan Failed. File is Encrypted." You can still publish encrypted files.
    • Red: "Malicious Content detected." A pop-up will alert you that unscannable files will be removed. Select OK to clear the file.
  4. Select Reply or Post Comment.

Comment on a microblog post from a widget or channel

While viewing the post you want to comment on:

  1. Select Reply on the post to comment on it; or Reply on a comment to start a new discussion thread. 
  2. Enter your comment in the WYSIWG editor.
  3. (Optional) Select Did you want to share this? to share the microblog post (including all of its comments) to other microblog channels.
  4. (Optional) Select Attach file to add an attachment to your comment. A security scan will automatically run to ensure the safety of your content. After the scan is complete, you will see a color-coded text indicating the file's status:
    • Green: "The file is safe to upload."
    • Yellow: "Scan Failed. File is Encrypted." You can still publish encrypted files.
    • Red: "Malicious Content detected." A pop-up will alert you that unscannable files will be removed. Select OK to clear the file.
  5. Select Reply.

Comment on a microblog post while viewing the post

While viewing the post you want to comment on:

  1. In the Comment tab's WYSIWYG editor, enter a comment; or Reply on a comment to start a new discussion thread and enter your comment. 
  2. (Optional) Select Did you want to share this? to share the microblog post (including all of its comments) to other microblog channels.
  3. (Optional) Select Attach file to add an attachment to your comment. A security scan will automatically run to ensure the safety of your content. After the scan is complete, you will see a color-coded text indicating the file's status:
    • Green: "The file is safe to upload."
    • Yellow: "Scan Failed. File is Encrypted." You can still publish encrypted files.
    • Red: "Malicious Content detected." A pop-up will alert you that unscannable files will be removed. Select OK to clear the file.
  4. Select Post Comment to add your comment.

Comment on tasks

While viewing a task that you want to comment on:

  1. Select the Comments tab.
  2. Enter your comment in the WYSIWYG editor.
  3. Select Post Comment.

Comment on blog, calendar, file, forum, and wiki content as an anonymous user

While viewing the content you want to comment on:

  1. Scroll to the bottom of the page.
  2. In the Comment tab's WYSIWYG editor, enter a comment; or Reply on a comment to start a new discussion thread and enter your comment. As an anonymous commenter, you cannot add attachments to your comment.
  3. Select Post As to add your comment to the content.
  4. Enter your email address and preferred username and complete the reCaptcha. If your email address matches that of an existing member of the digital workplace, the form will change and prompt you to sign in.
  5. Select Post Comment.
  6. (Optional) You will receive an email thanking you for your contribution. Select the link in this email to request to join the digital workplace.

Post a comment via email

Posting comments via email can only be done if a channel is configured to allow posting content from email.

Using your usual email client, post a comment via email by replying to a notification email (excluding broadcast notifications) that you received. When replying to the notification, the body of the reply email (including images) will be what gets posted as a comment. Similarly, attachments that are part of the reply email will be posted as attachments to the comment. 

If the notification you want to reply to comes from the email address noreply@{your digital workplace domain}, you cannot send a comment to it via email. This can be because emailing is turned off for the content's channel or the notification is a broadcast.