Types of Groups

Groups are used to control access across your digital workplace.

Sections in this article:


System groups

Site Administrators: Membership in the site Administrator group allows Full access to all features and functions across your workplace; including all features within the Control Panel. Typically, only a small number of people are made members of the Administrators group. These people are in charge of the creation, maintenance, and upkeep of the entire site. Membership in the Administrators group overrides all Access rules, as well. If people require specific administrative powers, consider using Roles.

Site Members: Everyone who can log into your workplace is automatically part of the All Members group. The group can be found under System Groups -> Members in the Manage Groups area of the Control Panel. This group can be used to set up access rules and subscriptions for areas in your workplace that you wish everyone to have some level of access to.

Member groups

As a site administrator, you can create as many Member Groups as you need to break up, organize, and collect members for their varied needs within your workplace. People can be in as many or as few Member Groups as needed, and groups can be as large or small as you like.

Space groups

Space Administrators: Each space has the option to assign administrators. Anyone who is part of a space’s Administrators group will have Full access throughout that space, as well as access to the Space Administration panel.

Space Members: Every space has its own Members group which can be used like any other member group with the added feature that Space Administrators can add and remove people from the Members group in their space.

Space Groups (within a space): Both Site and Space Administrators have the ability to create as many sub-groups as they need to manage access and notifications within that space.

Note: Everyone who is added to a Space group is also automatically added to the Members group of that space.

Frequently Asked Questions

When should I use a Members group vs. a Space group?

Member groups and Space groups can be used interchangeably by a site administrator. The important difference between them is that Space administrators have the ability to change the membership in their Space groups. So use Member groups to control access in areas that you want tight, administrative control over who can have access, and use Space groups anywhere that the relevant Space administrator should have some say over access.

Why can’t I add or remove people from the Members System group?

Everyone that is part of your workplace is part of the Members System group. Every time you add someone to the site, or revoke their membership, they are added or removed from that group. See the article on Manage Members for more detail.

Best practices / Tips and tricks

Contractors or interns

Some companies have contractors, part-time employees, board members, or interns that shouldn’t have broad access to their workplace, while regular employees do. The most common way to deal with this is to create two Member groups: one for regular employees, the other for contractors. The regular employee group would then be used in place of the All Members group when setting up access across the site to avoid the risk of exposing anything that shouldn’t be available to the contractors.

Groups of one

While it is possible to create access rules for individuals, it is almost always preferable to use groups instead. Create a group in Manage Groups and add your single person to that group. You can then use this group to give that individual their special access where they need it. This has a great advantage in long-term maintenance. If that person ever gets replaced, or their team grows, you only have to update the group and do not have comb the site to adjust the access rules.