Configuring broadcasts

You can control whether broadcasts are turned on in your digital workplace, whether user group names are displayed in broadcasts, which groups of users can send them, and any limits on the number of users who can receive broadcasts. When broadcasts are turned on, users with the appropriate roles can broadcast content and a custom message to other groups in the digital workplace.

Targeted group users receive broadcasts as email notifications outside the platform, messages inside the digital workplace, and items in the mobile app's Notifications tab. Users can select the link in the broadcast to navigate to that location in the digital workplace.

Sections in this article:

Considerations

  • Broadcast locations: When turned on, users who can broadcast can do so for: 
    • Existing content that supports broadcasting: Select Broadcast at the bottom of its page. 
    • New content supports broadcasting: Access the Broadcast section of Advanced Options while creating the content.
  • What you can broadcast: You can broadcast the following:  
  • Branded notifications: See Branded notifications for information about adding your organization's logo and primary color to broadcast email notifications.

Who can do this?

  • Enterprise administrators
  • Workplace administrators

Configure broadcast settings

  1. On the Userbar, select Control Panel.
  2. Under Settings, select Global Settings.
  3. In the Broadcast section, select Enable broadcast messaging throughout the entire site to turn broadcasts on; deselect this option to turn off broadcasts.
  4. (Optional) To prevent user group names from appearing in broadcasts, select the checkbox next to Hide broadcast group information in notification.
  5. (Optional) To limit the size of member groups that non-administrators can broadcast to, select the checkbox next to Broadcasting is limited to member groups with X users or fewer. Update the value X to the maximum number of users in the group. 
  6. (Optional) To display a warning message for non-administrators when a broadcast exceeds a set number of unique recipients, select the checkbox next to Enable a warning message for Broadcasts that surpass X unique recipients. Update the value X to the maximum number of unique broadcast recipients. The warning message displays: "Warning Message: The number of recipients for your broadcast notification exceeds the limit specified in your organization's broadcast policy. Are you sure you want to proceed?"
  7. At the bottom of the page, select Save.

Manage who can broadcast

Users in the Administrator system group can send broadcasts to any group or any number of unique recipients in the digital workplace.

After broadcasts are turned on, configure which groups can send them. To send broadcasts, a user must be a group member with one of the following roles.

  • Broadcast to your groups: Group members with this role can only send broadcasts to their groups.
  • Broadcast to all groups: Group members with this role can send broadcasts to any group in the digital workplace. Restrictions can be placed on this role can be configured in the Configure Broadcast Settings section above. 

To assign a role:

  1. On the Userbar, select Control Panel.
  2. Under Membership, select Manage Groups.
  3. Select Manage Roles.
  4. Select the Broadcast Management tab.
  5. Next to the role you want to assign (Broadcast to your groups or Broadcast to all groups), select Assign Groups and select the appropriate group. You can search for a group by name.
  6. At the bottom of the page, select Save.