Following channels and content subscribe you to receive email notifications from them.
- When following a channel, you will receive email notifications when content is added to the channel.
- When following content, you will receive email notifications when the content is edited or a comment is made on it.
Sections in this article:
Considerations
- Frequency: Depending on how you follow, you may also have the option to set a notification frequency. However, you can change the frequency of existing subscriptions at any time. See Managing your Subscriptions.
- Automatically following content: By default, you will automatically follow the content you create or post a comment on. See Managing your Subscriptions.
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Following channels and content: The following channels and content can be followed:
- Blog channels and articles
- Calendar channels and events
- Folder channels, folders, and files
- Forum channels and topics
- Microblog channels and posts
- Wiki channels and articles
The following channels and content can't be followed:
- Task channels and tasks
Who can do this?
- Any digital workplace member
Follow channels and folders
- Go to the channel and select Follow in the information panel to create an Instant subscription. This method is unavailable on calendar channels, folder channels, and files.
- Go to the channel and scroll to the bottom. Select
Follow. Select a frequency of notifications and then Set to create the subscription.
- While viewing a blog article, document, forum post, or wiki article, select
Follow channel beside the channel name to create an instant subscription.
Follow content
- Go to the content and select Follow, located below the content (blog articles, documents, forum posts, and wiki articles) or to the right of it (calendar events and microblog posts).
- Go to the content and scroll to the bottom of the page. Select
Frequently asked questions
I am following the content and I selected weekly updates. It's been a week. Why haven’t I received my notification?
The counter doesn't start counting down until content has been posted.
Why don't I see an option to follow my channel?
You may not be on a channel. Pages and spaces do not have a follow option and can be constructed to look like a channel. You can be sure you're on a channel by selecting an article and using the Breadcrumbs to navigate to the channel it's in.
I have followed a folder channel. Why am I not receiving notifications on items within subfolders?
Subfolders within a folder channel need to be followed separately from the folder channel itself. Following a folder channel does not result in a subscription that cascades to subfolders in the channel.