Following channels and content subscribe you to receive email notifications from them.
- When following a channel, you will receive email notifications when content is added to the channel.
- When following content, you will receive email notifications when the content is edited or a comment is made on it.
Sections in this article:
Considerations
- Frequency: Depending on how you follow, you may also have the option to set a notification frequency. However, you can change the frequency of existing subscriptions at any time. See Managing your Subscriptions.
- Automatically following content: By default, you will automatically follow the content you create or post a comment on. See Managing your Subscriptions.
-
Following channels and content: The following channels and content can be followed:
- Blog channels and articles
- Calendar channels and events
- Folder channels, folders, and files
- Forum channels and topics
- Microblog channels and posts
- Wiki channels and articles
The following channels and content can't be followed:
- Task channels and tasks
Who can do this?
- Any digital workplace member
Follow channels and folders
- Go to the channel and select the Follow button in the information panel to create an Instant subscription. This method is unavailable on calendar channels, folder channels, and folder files.
- Go to the channel and scroll to the bottom. Select Follow. Select a frequency of notifications and then Set to create the subscription.
- While viewing a blog article, document, forum post, or wiki article, select Follow channel beside the channel name to create an instant subscription.
Follow content
- Go to the content and select the Follow button. The button is either below the content (blog articles, documents, forum posts, and wiki articles) or to the right of it (calendar events and microblog posts).
- Go to the content and scroll to the bottom of the page. Select Follow. Select a frequency of notifications and then Set to create the subscription. This method is not available on microblog posts.
Frequently asked questions
- I am following the content and I selected weekly updates. It's been a week. Why haven’t I received my notification? The counter doesn't start counting down until content has been posted.
- Why don't I see an option to follow my channel? You may not be on a channel. Pages and spaces do not have a follow option and can be constructed to look like a channel. You can be sure you're on a channel by clicking through one of the articles and then using the Breadcrumbs to navigate to the channel it's in.
- I have followed a folder channel. Why am I not receiving notifications on items within sub-folders? Subfolders within a folder channel need to be followed separately from the folder channel itself. Following a folder channel does not result in a subscription that cascades to sub-folders in the channel.