Feedback

Feedback submissions provide signed-in users of a digital workplace with an easy method of contacting the workplace's administrators. The availability of this functionality can be turned on/off on the Global Settings page.The feedback button is at the bottom of most locations in the digital workplace.

Sections in this article:

• Turn feedback submissions on or off
• Submit feedback
• Receive feedback

Turn feedback submissions on or off

Enterprise and workplace administrators can turn feedback on or off by: 

1. On the Userbar, select Control Panel.
2. Under Settings, select Global Settings.
3. In the Feedback section, select Enable feedback throughout the entire site to turn feedback on. Or deselect this option to turn feedback off.
4. Select Save.

Submit feedback

All users who are signed in to their digital workplace can find the Feedback button at the bottom of the following locations:

• Dashboards
• Pages
• Spaces
• Channels & Channel Content
• Member Directory page
• Site Activity page

To submit feedback: 

1. At the bottom of the page, select Feedback. 
2. Enter the following: 
   • Message type: Select a type of feedback to send. 
   • Subject: Enter a subject line for the feedback. 
   • Body: Enter the feedback you would like to send. 
3. Select Send Message. 
4. Select Close window to exit the feedback window or view my messages to go to your messages. 

Receive feedback

Feedback messages are sent to all members of the digital workplace's Administrators group. A message and email notification are sent to those users. Both of these include the user's message and a link to where the feedback was sent from. Once received, administrators can address the issues raised in the feedback and reply to the person who sent it.