Configuring terms for Recommended Search Results

Recommended Search Results can surface content prominently in search results based on specific keywords and phrases. When a user performs a search containing a term assigned to content, the content will be featured at the top of the search results list. By effectively assigning good search terms, you can help your users find critical information more quickly.

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Create new Recommended Search Results

The following steps describe how to create new associations between keywords and a particular piece of content. You cannot apply terms to members, specific tasks, or microblog posts.

  1. Select the  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Select + Add new.
  5. Select the desired content by entering its URL (absolute or relative) or searching for it. Select the desired result from the provided dropdown to select the content. New content will only appear in the results if it has been indexed.
  6. In Keyword/Phrases, enter your keywords or phrases in the provided text box. Press Enter after entering a keyword or phrase to make it a term. Duplicate terms are removed as soon as you press Enter to add them.
  7. Select Save to apply terms to the selected content.

Note:

If the content you add terms to already has an entry in the recommended results table, your new keywords will be added to the existing entry.

Modify existing Recommended Search Results

The following steps describe how to modify associations between keywords and specific content: 

  1. Select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Search for the location or an associated keyword in the search box above the list.
  5. From the returned list of Recommended Search Results, hover over the entry you want to edit and select  Edit.
  6. In Keyword/Phrases, enter your keywords or phrases in the provided text box. Press Enter after entering a keyword or phrase to make it a term. Duplicate terms are removed as soon as you press enter to add them.
  7. Remove existing keywords by selecting the X next to their name.
  8. Select Save to apply your changes.

Remove Recommended Search Results

The following steps describe how to delete Recommended Search Result entries. 

  1. Select Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Search for the location or an associated keyword in the search box above the list.
  5. From the returned list of Recommended Search Results, hover over the entry you want to remove and select Delete.
  6. When prompted, select Delete.

Remove multiple Recommended Search Results

  1. Select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Above the list of Recommended Results, select  Edit.
  5. Select the checkbox next to each Recommended Result you want to delete, or select the checkbox in the header to select all Recommended Results on the current page automatically.
  6. Above the list of Recommended Results, select Delete to remove all selected entries.

Best Practices

For best practices when setting up Recommended Search Results, see the Best Practices section of Recommended Search Results.