Configuring terms for Recommended Search Results

Recommended search results can surface content prominently in search results based on specific keywords and phrases. When a user performs a search containing a term assigned to content, the content will be featured at the top of the search results list. By effectively assigning good search terms, you can help your users find critical information more quickly.

Sections in this article: 

Considerations

  • What can you associate recommended results with: Recommended search results are intended to create an association between keywords and a particular piece of content. You cannot apply terms to members, specific tasks, or microblog posts.
  • Best Practices: For best practices when setting up recommended search results, see the Best Practices section of Recommended Search Results.

Who can do this?

  • Enterprise administrators
  • Workplace administrators

Create new recommended search results

  1. On the Userbar, select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Select + Add new.
  5. Select the desired content by entering its URL (absolute or relative) or searching for it. Select the desired result from the provided dropdown to select the content. New content will only appear in the results if it has been indexed.
  6. In Keyword/Phrase, enter your keywords or phrases in the provided text box. Press Enter after entering a keyword or phrase to make it a term. Duplicate terms are removed as soon as you press Enter to add them.
  7. Select Save.

Note:

If the content you add terms to already has an entry in the recommended results table, your new keywords will be added to the existing entry.

Modify existing recommended search results

  1. On the Userbar, select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Search for the location or an associated keyword in the search box above the list.
  5. From the returned list of recommended search results, hover over the entry you want to edit and select  Edit.
  6. (Optional) In Keyword/Phrase, enter your keywords or phrases in the provided text box. Press Enter after entering a keyword or phrase to make it a term. Duplicate terms are removed as soon as you press enter to add them.
  7. (Optional) In Keyword/Phrase, remove existing keywords by selecting the X next to their name.
  8. Select Save.

Remove recommended search results

  1. On the Userbar, select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Search for the location or an associated keyword in the search box above the list.
  5. From the returned list of recommended search results, hover over the entry you want to remove and select Delete.
  6. When prompted, select Delete.

Remove multiple recommended search results

  1. On the Userbar, select  Control Panel.
  2. Under Optimization, select Search.
  3. Select the Recommended Results tab.
  4. Above the list of recommended search results, select  Edit.
  5. Select the checkbox next to each recommended search result you want to delete or select the checkbox in the header to automatically select all recommended search results on the current page.
  6. Above the list of recommended results, select Delete to remove all selected entries.