Tips and Tricks
Some tips and tricks on using the HTML Content widget in Igloo
Igloo has a lot of widgets. Widgets for every kind of content, sometimes more than one, for displaying contextual information, and for interpreting outside content, like RSS. Through all of those, the HTML Content widget is the workhorse and unsung hero of most of the Pages and Spaces in Igloo. Designed to be easy to use, it can accept any HTML or text you place in it, and can be placed anywhere on a page that you need. If you need a quick banner, video embed, or even a text announcement, the…
A guide to embedding various Youtube functions in Igloo.
Youtube can be an incredible resource in your community for everything from branding, to announcements, to embedding tutorials and guides alongside their context in your digital workplace. Igloo's interface makes embedding Youtube videos easy, but you can do a lot more than embed the odd video here and there.
That said, let's start with the basics. There are two ways to embed a Youtube video in Igloo, using the video button in the text editor. If you have the url of the…
A short guide to making your images appear exactly the way you want in your digital workplace.
A picture is worth a thousand words, even in your digital workplace. Images can draw people to your content, reveal essential branding, and add colour and culture. But like getting a painting straight on the wall, it can be tricky to get your images to appear exactly the way you need them to. Today we'll offer some quick tips on how to ensure that your images are right on the first time, every time. If you're new to using CSS in Igloo, consult our introductory CSS Success post for some of the…
A selection of the questions we've received in Support over the last month
We get a lot of questions about features and functionality in Support, as well as in the Ask a Question forum here in the Customer Care community, and we'd like to make a habit of sharing them and expanding on them here when the answers are interesting. There's room to talk about niche features, process questions, and some of the challenges that other digital workplaces face when working to succeed.
What happens when an item's Archive date arrives?
Posts, events, and files can be archived…
Some best practices around using Access in in your digital workplace.
Access in Igloo ensures that only people with the relevant roles can see your private or sensitive documents, while also acting to streamline We've talked about Access in Igloo here before, about using it to shape the flow of content in your digital workplace, and what makes strong access essential to launching new areas. Today we'll build out best practices for using Access in general, and how it can affect the everyday use of your Igloo. Strong Access rules can help make your community…
Some best practices for setting up Q&A forums
One of the most common ways we see Forum Channels used in Igloos is for as a question and answer hub, whether that's for members to submit issues, ask for platform help, or ask questions to HR or executives. A Q&A forum can give people direct access to the expertise they need, and the channel structure makes it easy to ask questions from anywhere in your digital workplace.Today we'll go over some of the best practices for structuring up a Q&A forum to set it up for success.
A short guide to login sessions and timeouts in your digital workplace.
When someone logs in to your Igloo, they create a login session. How long these sessions last, and whether they're customizable is probably one of the most common questions we receive in Support. It's documented in the Knowledge Base, but there are a lot of particulars to your members' sessions that are worth understanding, as well as a new feature in our next release that can affect them.
Timeouts happen when your session is idle for three hours and twenty minutes. That means no…
Building an Igloo? Spice up your profiles with some CSS.
When you first start your Igloo, there are a ton of ways to customize the appearance. You can add your logo and determine its position, select a theme from the theme library, and arrange the architecture and widget structure to suit your needs. The custom CSS option in the Appearance tab of the Control Panel lets you style everything from individual widgets to people's profiles, and that's what's on the agenda for today. If you'd like an introduction to using CSS in Igloo, head over to our…
If you need assistance with Igloo, there are lots of places to find help.
As a platform, Igloo has a lot of breadth. There's an opportunity to explore an incredible amount of use cases, and we see Igloos used for everything from digital workplaces for huge companies to free communities used by families to share photos and schedule events quickly and securely. As a solution with so much depth, it's worth taking time to showcase the resources available to help you learn the platform's features and functions, and find the ones that fit your needs.
A guide to embedding Facebook pages in your Igloo.
Your Facebook Page is one of the front faces of your organization, and embedding it into your Igloo can improve both traffic and visibility, letting members see new posts, likes, and comments directly from the community. Facebook offers a page plugin that makes it straightforward to create and customize your page in Igloo.
Why embed a Facebook Page?
The obvious use case for embedding a Facebook Page in your Igloo is keeping it on your front page, making it easy for everyone to see what's…
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