We are passing on a bulletin that we received from Wufoo as some of our customers use this service.
This Saturday, June 27th 2009 at 1:00 am EST, we will be movingthe Wufoo servers to a new data center. During this move, Wufoowill be unavailable for approximately 4 hours. Please makeappropriate plans for your site during this period.
Updates will be posted on our status feeds.
Twitter - http://twitter.com/Wufoo
Tumblr - http://wufoo.tumblr.com
Why are we moving?
Over the past two months, we've unfortunately had a number ofincidents that can be sourced to our current data center. As someof you are aware, we had three separate instances of power outagesthat resulted in the site coming offline. Normally, these outageswould be minimized by the use of a generator used onsite at thedata center once our UPS runs out, but something apparentlyhappened on their end that we've never had satisfactorilyexplained.
Our trust in this data center was lost for two reasons: First,the incident happened multiple times and the time frame betweeneach incident was enough that we believed the problems should havebeen diagnosed and addressed, but weren't. Second, and moreimportantly, there was little communication explaining whathappened and why it happened. And as you know, that's just not howwe run our business.
Ultimately, it is not fair for all Wufoo users to trust theirbusiness and the reliability of their forms to a data center we donot trust. It's unfortunate because the data center has providedrock solid reliability up until these incidents, so thecommunication issues were a surprise to us. Rather than avoidingthe problem and hoping it doesn't happen again, we're movingcenters in hopes that our new relationship will instill newconfidence.
Thank you for all of your support,
-- The Wufoo Team