On Friday March 6, 2009 we were notified that Yahoo has blocked our system generated emails due to volume of emails sent in the month of February (including invitations). This temporary situation affects all email accounts that contain Yahoo and Rogers domain.
What happens to the emails?
Yahoo is blocking them and they are not being delivered.
What do I need to do?
Nothing, IGLOO will resend all system generated emails(invitations, notifications, messages, etc).
Is there a workaround available for invitations?
You have two choices:
- Send the invitation to an alternate email address and once thenew member logs in they can change their email address to theirYahoo or Rogers email account. Details: Login> click on name toaccess account> click Edit Profile> click Login Settings>change your email address.
- Wait until this issue is resolved to send invitationscontaining Yahoo or Rogers domains.
What are the next steps for IGLOO?
Once we were notified we followed up with the requesteddocumentation and have been contacting Yahoo daily. We are workingwith them to get this resolved ASAP. This article will be updatedas new information becomes available.
You are welcome to contact us at email@example.com
Thank you in advance for your patience and we are working to getthis resolved as quickly as possible.