Wiki

Wiki Home Title Index

Wikis are articles which any member of your organization or community can create and edit using a WYSIWYG editor or html.
Ideal for authoring, aggregating, organizing, and sharing content with teams, departments, branch offices or the entire organization.

Key Features

Page Creation - create and index wiki pages easily using simple html or WYSIWYG editor including sub-pages with title auto-completion, as well as prompts to assist novice users
Linking - easily link to other community documents, member profiles, work areas and blogs
Printing - print the contents of any wiki page using the printer-friendly view
Sharing - email or share the link of a wiki page with a single click to any member of your community or network
Access Control - wiki sites can be made public or private, with anonymous access or not; permissions can be set for individual users or groups of users; permissions can be applied to entire hierarchies to create private or non-editable workspaces, or to single pages
Content Management - set up a hierarchical structure; create a site map; support for rich text documents, media, images, tagging, RSS and printing
Version Control - add multiple versions of a page, attach and perform in-line comparisons of pages
Search - find any information in the wiki using simple Google-like search; results are ranked, summarized and hit highlighted
Tagging - apply rich social tags to any page; create dynamic relationships between documents; search for related documents using tags
Attachments - attach files and supplemental content to your wiki page for others to see and download
Alerts and Notifications - integrated notification capabilities (email and RSS) to inform users whenever relevant content is updated; set notifications on a schedule

Typical Wiki Uses

Best practices
Standard Operating Procedures
Policies
Instructions
Training materials

WYSIWYG Editor Features

Edit wiki pages online in a web browser with a rich set of editing options including text formatting and sizing, copy/paste buttons, numbered and bulleted lists, indentation, tables, line breaks and more
Format text and images, integrating them in wiki pages, all in a WYSIWYG (what-you-see-is-what-you-get) editing environment
Support for viewing and editing HTML source code-ideal for power u sers such as software developers
Insert pre-formatted HTML, XML, javascript or tag snippets right into the WYSIWYG editor for more advanced page layouts and formats
Online spell checker built right in to the editor, highlights misspelled words, duplicates and more

The wiki landing page is where you can place custom content, as well as recently updated articles, and the page where you can find links to the FAQ section, as well as an A-Z index of all the articles included in the wiki, and sections specifically designed for members, administrators, and designers.

In the A-Z index, you will find each article organized by the first letter of the title you choose. You will also note that the articles have a limited editor feature. The purpose of this is to keep the wiki simple and easy to read and understand. It also better allows different users to edit and contribute to the article.

How can I use my Wiki?

You can use it multiple ways, including for:

Internal Documentation
FAQ's
How-To's
Support
Research
and more! The wiki feature allows you to be creative and bring users together!

Using Attachments

We are pleased to begin providing attachments in four application areas: wiki, blogs, calendar and forums. This makes our applications easier to use, helps to stimulate better collaboration around content and keep your community information neat and organized.

To add an attachment, you must be in edit mode.
Click "Add Attachment" and you can upload up to 20 files.
Members with permission to edit an object can add, delete or add versions to attachments.
Note: there is no version control for attachments and attachment content is NOT indexed by the search engine.

When creating a wiki article you are able to link to another wiki article using the link button. When a user is viewing a article which has been linked to in another article, these related articles will show on the right side of the page under related articles. Meaning any article which mentions the article you are viewing by linking to it, is immediately a related article.

Search in the Wiki

Searching in a wiki using the Search Articles is specific to the wiki contents; This search is located within the wiki page, and does not have the same functionality as the community search. Alternatively, you can also search the wiki using the A-Z index, which displays all wiki articles alphabetically by the name of the article.

Permissions in the Wiki

A wiki is meant to be shared amongst users to allow collaboration and involvement, however there are steps you can take to hide these pages from certain users. In order to hide a wiki page, simply click on the action button of a page, and then "access", This will allow you to choose who is able to see/contribute to the page, the same way you would do for other pages in the community.

Tips and Tricks

Like other parts of the IGLOO platform, you can set permissions on the wiki or individual pages within the wiki.
A standard Wiki allows for simple editing (you will note it has fewer icons from the standard web editor options).

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