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Downloaded email notification

19 months ago
OfflinePaul Estes
Paul Estes

Today I received an email notification that one of our members downloaded a document.  I can see that this might be good info for an administrator to receive, but I also have a test account that is not an administrator and that also received an email.  I also checked with another member who is just a regular member of the community who is subscribed to this document, and she also received one.

I could see that it might be a good thing for admins to know, but the main purpose of a subscription of a document is to notify the subscribees when something changes.  Sending out an email notification when someone downloads the document would be considered as Spam.

Is this functionality by design?  Or a bug?

I can't find any granular configurations that allow me to turn this type of notification off for my community.  Does it exist?

Thanks,

Paul

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OfflineJennifer Marron Jennifer Marron said 14 months ago

Hi there I would like this question answered as well - just launched my community today and have approx. 900 users this would affect, thanks!


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Post Date:
October 21, 2010
Posted By:
Paul Estes

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