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Technical Buletin: IGLOO Sign-in Difficulties

By Tanya Naumann – May 17, 2010
Tanya Naumann

Some users may have experienced problems signing in to their IGLOO powered sites after the upgrades on Saturday May 15th, 2010 and before this morning, May 17th, 2010 at 11:00 AM EST.

This issue may have affected some users trying to sign in to IGLOO sites; users may have been seeing an error telling them that JavaScript needed to be enabled even if it already was. Also users who proceeded to try to login were then getting an error about a bad passwords.

The issue was caused by a version incompatibility during deployment which has since been corrected.

Thank-you for your patience and understanding. If you have any questions please contact support@igloosoftware.com

 

About the author

Tanya Naumann

Senior Project Manager, Release ManagementIGLOO Inc.

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May 17, 2010
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Tanya Naumann

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