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Known Issue: DNS Issues

By Pam Martin
Published May 22, 2009

Issue:

Our monitoring indicated that there are intermittant issues with DNS.  We followed up with Network Solutions, who hosts our domain DNS, and they have a recorded message indicating that they are aware of the issue and are working on it.  Network Solutions is one of the biggest leaders with respect to internet domains.

This issue is not specific to IGLOO and you may encounter it when surfing the web in general.

Who is affected:

Customers who have their DNS hosted by Network Solutions or if you are using one of IGLOO's domains, example; www. yourname.iglooclubs.com, www. yourname.igloocommunities.com, etc.

Workaround:

We have not yet experienced the issue so at this time we can only suggest that you either need to refresh your browser or wait a few minutes and try again.

Next Steps:

We will update this blog as new details from Network Solutions become available.

About the author

Pam Martin

Pam Martin

Director, ServicesIGLOO Inc.

As Director of Services Pam combines over eight years of project management, customer support and professional services to deliver first class service to IGLOO customers. She understands that…

View Profile | More articles from this author

1 Comment

Pam Martin Pam Martin said 15 months ago

Update:

We have been informed that this issue has been resolved. 

More details to follow.

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Post Date:
May 22, 2009
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Pam Martin

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