We're pleased to announce the following product enhancements:

• API Released
• Support Codes
• Notable Mentions
• Private Beta - BlackBerry & Desktop Client Applications

Upgrade and Release Details

1. API Released

The first phase of IGLOO's API has been released and is being used by developers to integrate web and desktop applications with their communities. IGLOO is currently working on our Developers' Community which will give developers access to API documentation as well as engage developers in online discussions.

2. Support Codes

The system's "Unable to Process Your Request" messages now have built in Support Codes. Simply report the alphanumeric code along with the other basic information (ex. action being performed and browser being used) and the Support Team will use the code to help identify what happened during the failed request.

3. Notable Mentions

• Browsing Images - users can now use the Next and Previous arrow buttons to quickly navigate between images within a community album. This is especially useful when a user has to compare several images in the same album (example: comparing logo concepts).

• Pending Invitation Sort - community administrators now have the ability to sort pending invitations by Name, Email Address, Date Invited, & Expires In. The new sort functionality makes browsing long lists of pending invitations easier.

4. Private Beta

A private beta release showcases new functionality that has gained enough stability through alpha and formal quality assurance testing to be released on production to a controlled group. These features are now in private beta and are being reviewed before they are released to the public during the upcoming months:

• NEW! BlackBerry Client Application - extends IGLOO's current mobile strategy for the BlackBerry, taking it beyond simple web browser and email application support. In this first release, members are able to read blog articles, browse recent discussions, see and post comments, search blog articles and access member profiles.
• NEW! Desktop Client Application - will allow users to share files from their personal computers quickly and easily with other members in their online community. This new feature marries the flexibility of web-based social software with the power of the desktop, allowing users to seamlessly and securely save and download documents right from the desktop directly to their IGLOO online community. View the Desktop Client in action.

• Widgets - will give community administrators the ability to create pages using a set of pre-configured, drag and drop widgets. Widgets are the fastest way to create page layouts with dynamic community content! For a sneak peak click here.
• Email Enabled Forums - community members will be able to read, respond and create forum posts and comments via their favorite email client and from their handheld device.

We hope you found this update helpful; for more information, please visit our Tools and Resources section.