For those of you that are closely following our product roadmap, you'll know that we are making great progress towards our vision of the virtual enterprise. Already this year, we've introduced improvements to forums; custom profiles & registration; points, badges & status and an array of usability enhancements.

Since our last release, development on the next wave of functionality surrounding social workflow and moderation has been moving full steam ahead. However, based on the…

Features

1. Moderation/Workflow
   • Moderation can be enabled on a per channel basis. Moderators are assigned to each channel.
   • Enabling content moderation forces all contributions to be sent to a moderator(s) for approval.
   • Enabling comment moderation forces all comments to be sent to a moderator(s) for approval.
   • A moderator can either approve or reject a contribution or pass the work onto another moderator. An ad-hoc moderator can be added from the collection of all community members on a…

Support Changes:

• We will offically be support Internet Explorer 9 and Google's Chrome as of this release
• We will start phasing out support for Internet Explorer 7 as new features are introduced in future releases after this

Features:

1. Approval/Moderation:

• Ability to moderate content for the community.  This allows communities to set moderators for forums and blogs. This allows them to control and monitor user content to ensure best practices are used. Moderation will be available for…

The Desktop Client is an extension of Microsoft Windows Explorer and is used to display community work areas as folders and files on a user's PC desktop.  The most common operations performed on a folder/file within an IGLOO community can now be performed from your desktop.

To be able to use the Desktop Client you must be a member of the customer care community and be in our list of participating communities.

Our goal is to have a new mobile and desktop platform by the end of the year. We…

These new features have been implimented as part of our new release.

Features:

• Reservation on Wiki Articles: Editing a wiki article will automatically reserve it and will notify any user who's attempting to edit the same article that it's currently being modified.
• Reputation and Points: Added two more criteria for which points can be awarded: posting a "Forum Replies" and getting your reply "Marked as Answer"
• Welcome Message: can now be configured to specify the reply-to address
• LDAP:…

On April 2nd, 2011 IGLOO has scheduled its 2nd major product release. During this time, all online communities powered by IGLOO will be offline. To receive more information this release, please contact our sales team at sales@igloosoftware.com.

Major Enhancements

1. Attachments on Comments & Replies

• Allows members to attach documents to comments and replies (blogs, forums, calendars, wiki pages & documents).

2. Badges and Points System (optional module)

• Control Panel - ability…

This update has been implemented to all Igloo Communities effective Saturday, February 5th 2011.

Updates to Forums

The forums application will be taking on a new appearance and functionality. We will be introducing new topic types which include discussions, questions, problems and suggestions. With this change also comes the ability to mark a comment as an answer when the topic is a question. Topics identified as ideas will allow for members to click a "I like this idea!" button. This same…

Hello everyone, I'm posting a very exciting PowerPoint today, one that shows you what we have been working on and the features you can expect. Enjoy!

Our latest release is up and running, here are some of the highlights. 

Control Panel Update