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Server Maintenance – November 26
IGLOO will be performing planned server maintenance on Saturday, November 26, 2011 from 10 AM to 2 PM ET.
In October of this year, IGLOO achieved SAS70 Type I compliance, meaning our internal controls were audited by a third-party firm. This is above and beyond our data center security practices which are PCI DSS, SAS70 and CICA 5970 (Type II) certified.
In order to fulfill our obligations under our Type I certification, we will be conducting planned server maintenance and testing on Saturday, November 26, 2011. This is designed to improve our availability for all users.
- Downtime: 4 hours
- Ti…
Support will be closed Monday October 10th for Thanksgiving (Canada)
We would like to wish everyone a Happy Thanksgiving from all of us here at IGLOO Software.
We will return October 11th.
FAQ: Group Space Management and Permissions
Important information regarding the October 11 product update.
In the next product update, which is scheduled to be rolled out to all customers October 11, we are releasing new capabilities that will enhance your approach to team collaboration:
- To save time when creating a new group space, you won't always have to start from scratch. Now, you have the option to clone an existing widget configuration or choose from one of four templates (department, project, committee or task force).
- To better organize your group spaces, you can establish hierarchies by…
October Product Update: Introducing New Features
Launch Date: Tuesday, October 11, 2011
Downtime: will be required (~4 hours) (10 pm ET approx)
Status: currently in QA and testing
On Tuesday, October 11th, IGLOO will unveil some pretty cool features, notably enhancements to group collaboration, a recycle bin and the ability to add social bookmarks.
Group Collaboration
Firstly, we've also added some new capabilities for managing group spaces. A group space administrator can now create and manage a space, choosing from an IGLOO template, cloning an existing space or starting from scratch. This should accelerate the time it takes to form a new space.
Recycle Bin
Secondly…
We will be having some down time for scheduled maintenance and upgrades.
Aug 27,2011 from 10am to 2pm ET
Maintenance will be a complete outage for approximately 4 hours.
Will be upgrading our SAN software, adding another database server to help performance issues, update the load balancer software, patch Microsoft server admin functions and upgrade firewall software.
This should improve preformance for all users and ensure stability and security moving forward.
Thank you
IGLOO Team
We will be having some down time for scheduled maintenance and upgrades.
Aug 27,2011 from 10am to 2pm ET
Maintenance will be a complete outage for approximately 4 hours.
Will be upgrading our SAN software, adding another database server to help performance issues, update the load balancer software, patch Microsoft server admin functions and upgrade firewall software.
This should improve preformance for all users and ensure stability and security moving forward.
Thank you
IGLOO Team
Some clients may experience intermittent outages in their area.
World wide some of our providers servers are experiencing technical difficulties Some clients may experience intermittent outages in their area.
Our provider is working to correct this issue.
We aplogize for any inconvienence.
we have revised our release date to Saturday July 30
Downtime will be 4 hours 9am - 1pm
For those of you that are closely following our product roadmap, you'll know that we are making great progress towards our vision of the virtual enterprise. Already this year, we've introduced improvements to forums; custom profiles & registration; points, badges & status and an array of usability enhancements.
Since our last release, development on the next wave of functionality surrounding social workflow and moderation has been moving full steam ahead. However, based on the…
Deployment: July 30th, 2011 (Saturday)
Type of Release: Feature
Downtime: will be required (<4 hours)
Status: QA and testing
Features
- Moderation/Workflow
- Moderation can be enabled on a per channel basis. Moderators are assigned to each channel.
- Enabling content moderation forces all contributions to be sent to a moderator(s) for approval.
- Enabling comment moderation forces all comments to be sent to a moderator(s) for approval.
- A moderator can either approve or reject a contribution or pass the work onto another moderator. An ad-hoc moderator can be added from the collection of all community members on a…
Recent Comments
- Server Maintenance –…Unfortunately due to the delicate nature of the operation we need most of our staff to be available and alert at this time should something not go as…
- Server Maintenance –…Thanks for this note.
Given that some of our users are using this software as a Live Support Tool, perhaps consider keeping downtime for the wee… - FAQ: Group Space Man…Thanks, Paul. We have fixed the form. However, I will send you login information right away.
- October Product Upda…Great stuff! Bookmarks are an excellent idea - keeps members in the community.
One question: Can the Bookmark links be made to open in new browser… - FAQ: Group Space Man…Thank you for letting us know. I will get some on that right away.
- FAQ: Group Space Man…Registration page is not working for the upcoming webinar.
- October Product Upda…Some really useful enhancements there. Thanks!
- October Product Upda…Thank you for continuing to improve the benefits of our online community.
- October Product Upda…I look forward to the new features.
- Provider OutageOur Provider Savvis reports that Cogeco and AllStream are having difficulties. They have opened a Priority ticket to get the issue resolved.
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